I used to pride myself on being polished. Like, seriously polished. I was young, Black, and working in finance. The kind of finance where every client had a million dollars or more invested in their portfolio. I answered their questions, placed their trades, and worked my magic to bring any outside assets they had under our roof.
I was always buttoned up. Professional. Reserved. Conservative. Never doing too much, never too loud. Just consistent, capable, and focused.
But this one timeā¦
I went off.
Not slammed-the-desk, threw-a-stapler off, but I did raise my voice.
I snapped, and if you knew me professionally, you would know thatās not even my style.
Hereās what happenedā¦
There was this guy. A coworker. The nicest word I can find for him is⦠jerk. He was that brand of smug that makes you squint and wonder: Is it because Iām Black? Is it because Iām a woman? Is it both? Or are you just universally terrible? I didnāt know. I just knew I wasnāt feeling it.
He would pop off with smart comments regularly, and every time Iād take the high road. Michelle Obama, anyone? You know⦠when they go low, we goā¦
Anyway, one day⦠one specific dayā¦
He said something slick. Honestly, I couldnāt even tell you exactly what it was, but I didnāt pause. I didnāt breathe. I didnāt blink.
I snapped back.
ā¦and not in the cute āclapback on social mediaā way. It was loud. It was sharp. It was out of character for me. So much so that I shocked myself.
It wasnāt profanity. I didnāt break anything or throw a lamp across the office, but I spoke from the pit of my frustration. I spoke loudly. Loud enough that my manager pulled us both aside.
I never found out what discipline (if any) he got, but I know what I got:
A write-up.
My first and only write-up in my entire career and listen⦠that thing rattled me. Not just because it was a formal slap on the wrist, but because it had taken so much to push me to that point. I was embarrassed. I was mad. I was still frustrated. Most of all, I felt like I had let myself down.
I remember my manager said something like,
āI get it⦠but you canāt do that.ā
I understood. I knew better. Even then, I was never immature. Never unprofessional. I had always been a top performer who handled her business and I let one moment throw all of that off balance.
That moment taught me something Iāve carried ever since:
You donāt always have to respond right away.
In fact, some of your strongest leadership moments will come from your silence. From your pause. From your decision to wait, to think, to circle back when youāve cooled down and your clarity is sharp.
That one moment, 20 years ago, has reminded me that I donāt ever want to give anyone so much power that they pull me out of my character.
That moment was never repeated. NEVER.
Moral of the Story?
If youāve ever snapped at work (or almost snapped), youāre not alone.
I wish someone would have told meā¦
You can build a go-to phrase, a little mental script, to help you hit pause.
Something like:
āThis conversation is important. I want to make sure I fully understand and weigh everything before I respond. Let me get back to you.ā
Thatās leadership. Thatās power. Thatās grown-woman (or man or person) management right there.
So next time something at work makes your jaw clench, your eyes roll, or your nerves spikeā¦
Donāt let it take your power. Take a breath. Reclaim your time, and then come back swingingāstrategically.
If you found this helpful or felt any part of your story in mine, go ahead and click the heart or drop a comment.
Letās keep building a space where leadersāespecially new ones, especially women, especially usācan grow, get honest, and be free.
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